Privacy Policy

Effective Date: August 18, 2026

The Dearborn Racquet & Health Club (“The DRHC,” “DRHC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, https://thedrhc.com/ (the “Website”), contact us, inquire about membership, schedule a tour, book a court, or otherwise interact with us.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.

1. Information We Collect

Depending on how you interact with The DRHC, we may collect the following categories of information:

Information You Provide Directly

When you submit a form, contact us, request information, inquire about membership, schedule a tour, or otherwise communicate with us, we may collect:

  • First and last name
  • Email address
  • Telephone or mobile phone number
  • Information contained in your message or inquiry
  • Appointment or scheduling information
  • Membership-related information
  • Information you voluntarily provide when communicating with our staff

We only request information that is reasonably necessary for the particular interaction.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically by our hosting provider, security services, or third-party technologies. This may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website or webpage
  • General information about how you interact with the Website

This information may be used for website operation, security, troubleshooting, performance monitoring, and improving the Website.

2. How We Use Your Information

We may use information we collect to:

  1. Respond to questions, requests, and inquiries
  2. Contact you regarding membership opportunities
  3. Schedule and manage facility tours or appointments
  4. Assist with court bookings and other requested services
  5. Provide information about our facilities, programs, classes, amenities, and services
  6. Communicate with current or prospective members
  7. Provide customer service and support
  8. Maintain and improve our Website and services
  9. Protect the Website, our members, visitors, employees, and business from fraud, abuse, or security threats
  10. Comply with applicable laws, regulations, legal requests, or governmental requirements
  11. Carry out other purposes disclosed to you at the time information is collected

3. Communications and SMS/Text Messaging

If you provide your phone number or email address, we may use that information to respond to your inquiry or communicate with you regarding services you have requested.

Where permitted by applicable law and with your consent where required, we may also contact you regarding The DRHC’s memberships, services, programs, classes, events, promotions, or other business-related information.

SMS/Text Messaging Opt-In

If you provide your mobile phone number and opt in to receive SMS/text messages from The DRHC, we may use your mobile number to send you text messages related to your interactions with us.

SMS/text messages may include:

1. Membership inquiries and membership-related communications
2. Facility tour confirmations, reminders, and updates
3. Appointment confirmations, reminders, and scheduling updates
4. Court booking or reservation confirmations, reminders, changes, and cancellations
5. Program, class, fitness, wellness, or recreational service updates
6. Responses to inquiries and customer support requests
7. Account, service, or other operational communications
8. Promotional or marketing communications where you have separately consented to receive them

Your consent to receive SMS/text messages is voluntary. Consent to receive marketing or promotional text messages is not a condition of purchasing any goods or services from The DRHC.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS/text messages at any time by replying STOP to a message. You may reply HELP for assistance.

SMS Consent and Data Sharing

The DRHC does not sell, rent, share, or disclose SMS opt-in information, mobile phone numbers, or SMS consent information to third parties or affiliates for their marketing or promotional purposes.

SMS opt-in data and consent will not be shared with any third parties for marketing purposes.

We may disclose information to service providers that help us operate and support our SMS/text messaging program, such as telecommunications providers, messaging platforms, or other vendors that process messages on our behalf. These service providers may use the information only as necessary to provide services to The DRHC and are not authorized to use SMS opt-in or consent information for their own marketing purposes.

We may also disclose information when required by law, regulation, legal process, or governmental request.

Opting Out of Communications

You may request that we stop sending certain promotional email communications by contacting us using the information provided below or by using an unsubscribe mechanism included in a marketing communication, where available.

For SMS/text messages, reply STOP to opt out.

Please note that opting out of promotional communications does not necessarily prevent us from sending communications that are necessary to respond to a request you initiate or otherwise provide a service you have requested.

4. Cookies and Similar Technologies

The DRHC’s Website may use cookies and similar technologies.

Cookies are small files stored on your device that can help a website remember information, maintain functionality, understand website usage, and improve your browsing experience.

Cookies or similar technologies may be used for purposes such as:

  1. Website functionality
  2. Security
  3. Preferences
  4. Performance and troubleshooting
  5. Understanding how visitors use the Website
  6. Supporting embedded or third-party website features

Some third-party services embedded on or linked through our Website may also use their own cookies or similar technologies.

You can generally control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.

5. Third-Party Services and Links

The Website may contain links, integrations, embedded forms, maps, social media features, or other content provided by third parties.

These may include services such as:

  1. LeadConnector or related scheduling/form technology used to facilitate certain inquiries and appointment requests
  2. Google Maps or related Google services
  3. Trainerize for member access
  4. Facebook and Instagram
  5. Gravatar or similar services associated with website content
  6. Other third-party services that may be added to the Website from time to time

These third parties may collect information in accordance with their own privacy policies and terms.

The DRHC does not control the privacy practices of third-party websites or services. We encourage you to review the privacy policy of any third-party service before providing personal information through that service.

6. Information About Health, Fitness, or Wellness

The DRHC provides fitness, wellness, training, recreational, nutrition, and related services.

You should avoid submitting sensitive medical or health information through general website contact forms unless specifically requested by The DRHC for a legitimate business purpose.

If you voluntarily include health, fitness, injury, medical, or other sensitive information in a message or inquiry, we may receive and process that information for the purpose of responding to your request and providing the requested service.

The Website’s general contact and inquiry forms are not represented as a secure medical-record system.

7. How We Share Information

We do not sell your personal information for money.

We may share information when reasonably necessary with:

Service Providers

We may provide information to companies and service providers that help us operate our Website or business, such as providers supporting:

  1. Website hosting
  2. Forms and appointment scheduling
  3. Communications
  4. Information technology
  5. Website security
  6. Website maintenance
  7. Customer support
  8. Other business operations

These providers may process information on our behalf and are expected to use it only for the services they provide to us.

Service providers that support our communications or SMS/text messaging program may process mobile phone numbers and related information solely as necessary to provide those services on our behalf. SMS opt-in information and consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  1. Provide requested services
  2. Respond to inquiries
  3. Maintain business and membership records
  4. Meet legal, accounting, or regulatory obligations
  5. Resolve disputes
  6. Enforce agreements
  7. Protect our legitimate business interests

The specific retention period may vary depending on the type of information and the reason it was collected.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee the absolute security of information transmitted to or through the Website.

10. Children’s Privacy

The Website is intended primarily for adults and prospective or current members of The DRHC.

Although The DRHC offers family-oriented services and a Kids Club, the Website is not intended to knowingly collect personal information directly from children under 13 without appropriate parental or guardian involvement.

If you believe that a child under 13 has provided personal information to us through the Website without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.

11. Your Privacy Choices

Depending on applicable law and your circumstances, you may have rights concerning your personal information, including the ability to:

  1. Request access to certain personal information we maintain about you
  2. Request correction of inaccurate information
  3. Request deletion of certain information
  4. Ask questions about how your information is used
  5. Opt out of certain promotional communications

Some information may be retained where necessary to comply with legal obligations, complete transactions, maintain records, resolve disputes, or protect our legitimate business interests.

To make a privacy-related request, contact us using the information in the “Contact Us” section below.

12. California Privacy Rights

If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information.

Depending on the circumstances, these rights may include the right to:

  1. Know about personal information collected about you
  2. Request access to certain personal information
  3. Request deletion of certain personal information
  4. Request correction of inaccurate personal information
  5. Opt out of certain forms of sharing or use where applicable
  6. Receive information about how personal information is collected and used
  7. Not be discriminated against for exercising applicable privacy rights

The availability and scope of these rights depend on the applicable law and whether The DRHC is subject to the relevant requirements.

To submit a privacy request, please contact us using the contact information below. We may need to verify your identity before completing certain requests.

13. Do Not Track

Some web browsers offer a “Do Not Track” feature.

Because there is currently no universally accepted standard for responding to browser-based Do Not Track signals, our Website may not respond to such signals in every circumstance.

14. External Websites

Our Website may link to websites operated by third parties, including social media platforms, member-management platforms, mapping services, and other external services.

Once you leave our Website, this Privacy Policy no longer governs information collected by those third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, Website, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy.

We encourage you to periodically review this page for the latest information about our privacy practices.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, you may contact us at:

The Dearborn Racquet & Health Club (The DRHC)
2727 S Gulley Rd
Dearborn, MI 48124
Phone: (313) 562-1296
Email: drhc.dearborn@gmail.com

Website: https://thedrhc.com/

17. Acceptance of This Privacy Policy

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the Website.

Last Updated: August 18, 2026